Debt Collection & Recovery Services
End-to-End Collection Solutions for Banks, NBFCs & Fintechs
At Vansh Pinakin, we provide comprehensive Debt Collection and Recovery Management solutions designed to help financial institutions, fintech companies, NBFCs, and businesses improve collection efficiency, reduce delinquency, and maximize recoveries while maintaining complete regulatory compliance. Our technology-driven and customer-centric approach ensures professional engagement throughout the entire collection lifecycle.
Tele-Calling Collections
Our multilingual contact center delivers structured collection campaigns using predictive dialing, payment reminders, customer engagement, and Promise-to-Pay (PTP) tracking.
- Multilingual Calling Support
- Predictive Auto Dialer
- EMI Reminder Campaigns
- PTP Tracking & Follow-Ups
- Quality Monitoring & Reporting
Field Collections
Our trained field executives conduct professional recovery visits supported by geo-tagging, digital receipts, and real-time reporting systems.
- GPS-Tracked Visits
- OTP Verification
- Digital Receipt Collection
- Real-Time Status Updates
- PAN India Coverage
Legal & Conciliation Services
We assist clients with structured legal recovery processes while ensuring compliance with applicable laws and regulatory requirements.
- Legal Recovery Coordination
- SARFAESI Assistance
- Arbitration Support
- Pre-Legal Notices
- Litigation Tracking
Digital Collections
Our omnichannel digital collection platform engages customers through automated communication channels and secure payment solutions.
- WhatsApp Collections
- SMS Campaigns
- Email Collections
- IVR & Voicebot Solutions
- Smart Payment Links
BPO & Back-Office Services
Support operations including reconciliation, mandate management, customer queries and performance reporting.
- Reconciliation Services
- NACH/eMandate Operations
- Customer Support Services
- Statement Query Management
- Performance Reporting
BPO Services
Reconciliation, NACH/eMandate ops, statement queries and customer servicing support.
- Customer Support Services
- Inbound & Outbound Calling
- Data Entry & Processing
- Back-Office Support
- MIS & Reporting